OVERVIEW

The privacy policy below describes how JOSI uses and protects your personal information when you visit and/ or provide so on the website. If you have supplied any personal data to us, you have the right to request access to and correction of the personal data held by us. Alternatively if you have any enquiries or questions about our privacy policy please contact georgia@josidesign.co.uk. Please note that we reserve the right to change our policy at any time.

FOR WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website and your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form. You can read more about how Squarespace uses personal data here.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Our website may contain links to other websites or integrated sites. We are not responsible for the contents of the websites of other companies or the practices of such companies regarding the collection of personal data. When you visit other sites, you should read the owners’ policies on the protection of personal data and other relevant policies.

VISITOR DATA

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect personal information such as your name, phone number, billing, shipping and email address. We may also collect additional information if you contact us via customer support. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) HSBC will also collect payment information from you. You can read their privacy policy here. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

PAYMENTS

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies.

Stripe - payment processing services. You can read Stripe’s privacy policy here.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy here.

EMAILS

If you have made a purchase on our website we may email you with messages about your order such as an order confirmation, payment and delivery status. It’s not possible to unsubscribe from these messages. We may also send you marketing emails if you have subscribed to our newsletter on our website, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ANALYTICS

This website collects personal data to power our site analytics, including information about your browser, network, and device, web pages you visited prior to coming to this website and your IP address. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit here to look at the cookies Squarespace uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.